Everything your support workspace needs

What teams use in the workspace — from the unified inbox to AI Credits. Forward-looking items stay labeled on other pages.

Unified Inbox

Handle customer conversations in one operational inbox instead of scattered channel tools.

Agent Console

A dedicated console for live conversations, ownership, status, and handoff — separate from admin settings.

Team Management

Invite agents, assign roles and permissions, and keep seats aligned with your subscription.

Customer Context

Keep visitor and customer details next to the conversation so agents do not start from a blank screen.

Conversation History

Review past conversations, wrap-up, and follow-up without losing the thread.

Status & Availability

Agents set availability so routing and teammates can see who can take the next conversation.

Operational Analytics

Conversation volume, agent activity, and reporting for customer-service operations. Figures on this website are illustrative only.

Support Portal

A Support Portal and standalone chat window customers can open on your site, scoped to your company.

AI & Automation

AI-assisted replies, FAQ assistance, automation, and human handoff, metered with AI Credits.

Multi-language / timezone readiness

The product already supports localized staff and visitor experiences and timezone-aware operations. Additional public-site languages can be added later.